RESUMÉ

WORK EXPERIENCE

Employ various methods, including surveys, interviews, and moderated usability testing to incorporating human-centered insights in product development
Built a structure for testing low and high-fi designs via remote moderated usability testing and delivering prioritized findings and recommendations
Manage Research interns, and collaborate with Design, Development, Marketing, and Sales to ensure the product meets both user and business needs
Facilitate design thinking workshops remotely via Miro to brainstorm and iterate on product features

Co-instructed a group of students in general design education - UI, UX, and Research
Advocated for student needs and overall wellness, troubleshot project blockers, and empowered them to follow and improve on design processes
Provided timely, impromptu, constructive feedback on student deliverables to encourage their growth as designers
Collected student insights and recommendations for iterative course improvement

Researched and designed deliverables for client projects including Caterpillar, Allina Health, and United Health Group
Identified product enhancements by developing research plans, moderating usability tests, and synthesizing findings into actionable reports
Collaborated with developers, strategists, project managers, and designers to build intuitive, user-centered products that maximize user engagement
Led initial discovery work for an internal diversity, equity, and inclusion program

User Experience Design Certification

BA Environmental Studies + Media Studies